Our Story
Novelance is built around top-caliber NetSuite consultants, not generalists with a NetSuite badge. We are the team brought in when a NetSuite project is high-stakes, must integrate with an existing tech stack, or a previous implementation has failed.
We are not a NetSuite Solution Provider or Alliance Partner. This is a deliberate choice. NetSuite's Solution Provider and Alliance Partners typically deliver implementations through SuiteSuccess - Oracle's preconfigured and template-based implementation methodology.
While SuiteSuccess is designed to reduce implementation risk for simple, small businesses through speedy configurations, it frequently fails when applied to organizations that require nuanced configuration, unique workflows, and bespoke integrations.
By maintaining all relevant NetSuite and industry certifications and possessing deep expertise across multiple industry verticals, the Novelance team approaches ERP and CRM implementation as a meticulous engineering discipline rather than software configuration.
Our Values
Expertise Over Headcount
We staff engagements with senior consultants. Our model is to assemble the best small team for each client rather than the largest team. We do not run staffing pyramids in which junior consultants do most of the work and senior consultants mostly supervise from above.
Independence Over Incentives
We are not a NetSuite Solution Provider, Alliance Partner or SDN partner. We do not earn a license commission. We do not receive NetSuite-routed leads. We do not have a quota to deliver SuiteSuccess implementations. Every recommendation we make is aligned to the client.
Methodology Over Templates
Our implementation methodology was built to ensure every project is completed with 100% success. We do not over-customize when standard NetSuite is the right answer. We hold the line on both ends; neither template-only nor customization-only.
Honesty Over Optimism
We tell clients the truth about timelines, scope, data quality, and risk. We push back on customization requests that are technical debt in disguise. We push back on aggressive timelines that produce go-lives no one trusts. The trade-off is short-term discomfort for long-term success.
Outcomes Over Activity
Engagements are measured against outcomes defined in discovery, not against hours billed or tasks completed.
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