Terms of Service

Novelance Website Terms of Service

Effective Date: 8/1/2026

Last Updated: 7/14/2026

These Terms of Service (“Terms”) govern your access to and use of the website located at www.novelance.com (the “Site”), operated by Novelance (“Novelance,” “we,” “us,” or “our”), a California corporation headquartered in Los Angeles County, California. By accessing, browsing, or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. About Novelance and the Site

Novelance is an independent professional services firm that provides consulting and implementation services related to Oracle NetSuite. The Site is provided solely for general informational and marketing purposes. Nothing on the Site constitutes an offer, a binding proposal, or professional advice, and no consultant-client, partnership, fiduciary, or similar relationship is created by your use of the Site, your submission of an inquiry through the contact form, or your participation in a preliminary consultation. All professional consulting services, project scopes, and deliverables require a separate, formal written agreement signed by authorized representatives of both parties.

2. Eligibility

The Site is intended for businesses and professionals. By using the Site, you represent that you are at least the age of majority in your jurisdiction and are able to form a legally binding contract.

3. Trademark and Independence Disclaimer (Oracle / NetSuite)

Novelance is an independent firm. Novelance is not affiliated with, endorsed by, sponsored by, or a formal partner of Oracle Corporation or its subsidiaries or affiliates. “Oracle,” “NetSuite,” and all related names, logos, and product and service names are trademarks or registered trademarks of Oracle Corporation and/or its affiliates. Any reference to these marks on the Site, or in any associated documentation, is strictly descriptive and for identification purposes only, to indicate the platform and products with which Novelance works. Such references do not imply any affiliation, endorsement, sponsorship, or partnership. Novelance does not represent Oracle and does not possess any authority to bind or make commitments on behalf of Oracle Corporation or its affiliates. All other trademarks, service marks, and trade names referenced on the Site are the property of their respective owners, and their use does not imply any affiliation with or endorsement by them.

4. Intellectual Property

Except for the third-party trademarks described in Section 3, all content on the Site — including text, graphics, designs, logos, images, page layout, compilations of materials, and the “Novelance” name and branding — is owned by or licensed to Novelance and is protected by United States and international copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the Site, and to use the contact form, for your own informational, non-commercial use in accordance with these Terms and applicable laws. You may not copy, reproduce, republish, distribute, modify, create derivative works from, or commercially exploit any content from the Site without our prior written permission.

5. Acceptable Use

You agree not to:

  • Use the Site or the contact form for any unlawful, fraudulent, or malicious purpose or in violation of these Terms;
  • Attempt to gain unauthorized access to the Site, its servers, hosting infrastructure, or any connected systems or databases;
  • Transmit or introduce viruses, malware, or other harmful or destructive code to or through the Site;
  • Interfere with or disrupt the operation of the Site;
  • Use any automated means (such as bots or scrapers) to access or collect data from the Site without our permission;
  • Submit false, misleading, deceptive, or fraudulent business inquiries or personal information through the contact form; or
  • Use the contact form to transmit spam, advertising, or other unsolicited communications.

6. Contact Form Submissions

When you submit information through the contact form, you agree to provide accurate information. Please review our Privacy Policy to understand how we handle the information you submit. Do not send us confidential or proprietary information through the contact form that you do not wish to disclose; information submitted through the Site is not subject to any obligation of confidentiality unless we agree otherwise in a separate written agreement.

7. Third-Party Links

The Site may contain links to third-party websites. We provide these links for convenience only and do not control, endorse, or assume responsibility for the content, privacy practices, or accuracy of any third-party website. Accessing third-party websites is at your own risk.

8. Disclaimer of Warranties

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, NOVELANCE DISCLAIMS ALL WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ERROR-FREE OPERATION. We do not warrant that the Site, its servers, or emails sent from Novelance will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any information on the Site is accurate, complete, or current. Any reliance you place on Site content is at your own risk.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NOVELANCE AND ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONSULTANTS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL NOVELANCE’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE EXCEED ONE HUNDRED U.S. DOLLARS (US$100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Novelance and its owners, directors, officers, employees, consultants, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any applicable law or the rights of any third party.

11. Governing Law and Venue

These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or the contact form, are governed by and construed in accordance with the internal laws of the State of California, United States of America, without regard to its conflict-of-laws principles. You agree that any legal suit, action, or proceeding arising out of or relating to these Terms or the Site will be instituted exclusively in:

  • The United States District Court for the Central District of California; or
  • The state courts of the State of California located in Los Angeles County, California.

You consent to the personal jurisdiction of those courts and waive any objection to venue in those courts, including any objection that such courts represent an inconvenient forum. These Terms do not require arbitration; disputes are resolved in court. A final judgment in any such suit, action, or proceeding shall be conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law.

12. Changes to These Terms

We may revise these Terms at any time by posting an updated version on this page and updating the “Effective Date” above. Changes take effect when posted. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

13. Severability; No Waiver

If any provision of these Terms is held to be illegal, invalid, or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect. The failure of Novelance to enforce any right or provision of these Terms shall not be construed as a waiver of such right or provision.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Novelance regarding your use of the Site and supersede any prior agreements on that subject. Any separate written engagement agreement between you and Novelance for professional services governs that engagement and controls over these Terms to the extent of any conflict.

15. Contact

Questions about these Terms may be directed to:

Novelance

Email: hello@novelance.com

Mailing Address: 1001 Fremont Ave., P.O. Box 334, South Pasadena, CA 91031, United States