Incentive Compensation Management
Commissions your reps trust, and your auditors approve - natively inside NetSuite.
100% NetSuite Native
Audit-Ready by Design
Real-Time Rep Dashboards
Core Platform Pillars
Four tightly-integrated engines replace spreadsheet chaos with one governed, real-time commission system.
Flexible Calculation Engine
Measures quota attainment first, then computes earnings — so tiers, catch-up, and caps always apply to an accurate view of performance.
- Marginal tiers, milestone bonuses, and caps — no custom coding
- Automatic handling of boundary-crossing deals
Persona Dashboards & Maps
Tailored views for Reps, Managers, and Admins to drive motivation and complete operational visibility.
- Live earnings pacing & optional gamification
- Interactive territory map & team leaderboards
Templates & Configuration Wizard
Accelerate go-live with standard plan templates and a guided, step-by-step setup path.
- Pre-built flat rate, tiered, quota, per-unit & gross margin plans
- Guided administrative setup wizard, editable at any time
Auditable Accounting Integration
End-to-end financial precision with automated payable journals and cash-flow safeguards.
- Automatic or manual NetSuite journal entries, per plan rule
- Defer earnings until customer payment arrives
Dashboards That Drive the Floor
- Role-Based Views: Reps see attainment and earnings pacing; Managers see team rankings; Admins see payout accuracy and error flags.
- Live Recognition: Every eligible transaction updates leaderboards, pacing bars, and badge progress — no more waiting for weekly spreadsheets.
- Territory Map: A simple interactive map shows attainment by region, making performance patterns easy to spot.
- Optional Gamification: Turn it on to energize the floor, or off for a strictly professional view.
The Sales Rep dashboard: quota attainment, earnings pacing, leaderboard, milestones, territory attainment, and arrangements.
The Commission Auditing workspace: exception queue, root-cause drill-down, fix-and-recalculate, and period readiness
Auditable Calculation Trace
- Two-Pass Calculation Engine: Pass 1 updates rep attainment against quota; Pass 2 evaluates marginal tier rates, milestone bonuses, and plan caps.
- Commission Auditing Workspace: Centralize monthly reviews to identify missing rates or uncommissioned deals before releasing payouts.
- Complete Financial Lineage: Link every calculated dollar back to its source invoice, customer payment, and active agreement version.
- Immutable Records: Protected calculation records guarantee compliance with internal controls and external audit standards.
Built for Real-World Sales Complexity
Team Selling & Credit Splits
Reward every team member effortlessly. Share transaction credit with custom contribution percentages, date-ranged team membership, and designated Adjustment Reps for remainder allocations.
Automatic Returns & Reversals
When deals unwind, commissions unwind automatically. ICM generates linked reversing records without altering original historical entries, supporting both LIFO tier unwinding and proportional methods.
Tracked Commission Disputes
Eliminate side spreadsheets and hallway complaints. Sales reps log formal disputes inside NetSuite; approved disputes convert directly into linked adjustment entries with complete audit history.
Controlled Ad-Hoc Arrangements
Manage off-plan SPIFFs, draws, guarantees, and overrides securely. Row-by-row validated bulk CSV imports or restricted entry forms, with full batch-reversal support.
Phase 1 is in active design. Phases 2 and 3 come after.
We're designing Phase 1 now — the four core pillars. Early customers help shape what goes in it. Phase 2 and Phase 3 are already scoped and begin once Phase 1 ships.
Phase 1
The foundation: replacing commission spreadsheets with a governed system of record. In design now.
- ✓Flexible Calculation Engine
- ✓Persona Dashboards & Maps
- ✓Templates & Configuration Wizard
- ✓Auditable Accounting Integration
Phase 2
Scoped, starts once Phase 1 ships: multi-entity, multi-currency teams running several plan generations at once.
- +Multi-currency support & clawbacks
- +Advanced plan templates & commission mapping
- +Quota reduction workflow & plan status tracking
Phase 3
The last step: the system flags problems and models changes before they ship.
- +Anomaly detection & modeling over commission data
- +AI-enhanced Configuration Wizard
- +Commission agreement PDFs & mobile access