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Health Audit

NetSuite Health Audit is a structured, expert review of an existing NetSuite environment that identifies what is working, what is slowing the organization down, and what to prioritize next. It examines configuration, customizations, data integrity, security and roles, performance, unused features, license utilization, integrations, and governance — and translates the findings into a prioritized, outcome-oriented roadmap.

Over years of operation, system configurations, custom code, and database tables can become cluttered, leading to slow performance, security gaps, and operational friction. NetSuite Health Audit surfaces these issues before they escalate and provides an evidence-based plan to address them.

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What's Included

01

Configuration Review

System setup, enabled features, accounting preferences, saved searches, dashboards, custom fields, and record types — identifying clutter, redundancy, and misalignment with how teams work.

02

Customization Review

An inventory of SuiteScript deployments with execution frequency, runtime, and governance consumption; assessment of SuiteFlows and installed bundles for necessity, efficiency, and whether native functionality could replace them.

03

Data Integrity Review

Duplicate records, orphaned transactions, inconsistent field usage, and mapping errors between modules and integrated systems.

04

Performance Review

Using the Application Performance Monitor (APM) and system logs to benchmark performance under load and surface failed scheduled jobs, slow searches, and governance-heavy processes.

05

Unused License and Feature Review

Identifying enabled-but-unused features, modules paid for but never configured, and opportunities to rationalize license and SKU spend.

06

Integration Review

API usage, connector reliability, concurrency, and data-sync integrity across connected platforms.

07

Governance Review

SOP documentation, change control, security protocols and process ownership.

08

Findings and Roadmap

A detailed report ranking issues by business impact, with effort estimates, recommended sequencing, and clear ownership.

Our Approach

The firm's independent position is a key asset during a Health Audit, ensuring a completely unbiased, objective system review. Free from partner-level alignments, the firm's senior consultants focus solely on uncovering the system's actual strengths, weaknesses, and underutilized features.

Rather than delivering a generic, automated report of system bugs, Novelance architects conduct detailed technical assessments and stakeholder interviews.

The audit delivers a detailed findings report and a prioritized, sequenced remediation roadmap. Every recommendation is categorized by business impact, compliance risk, and level of effort, giving internal teams a clear path forward.

Who It's For

Restoring NetSuite Performance

Organizations whose NetSuite has become difficult to trust, hard to report on, or slow to respond

Preparing for Growth & Compliance

Senior leadership teams preparing to scale operations or undergoing corporate audits.

Recovering ERP Implementations

Businesses stepping into the middle of a failed or stalled implementation to get the project back on track.

Typical Outcomes

  • Identification and removal of performance bottlenecks, reducing dashboard load times and script execution delays.
  • Uncovered compliance and security vulnerabilities, such as former employees with active access or excessive admin permissions.
  • Identification of unused, paid modules, allowing companies to streamline their NetSuite licensing costs.
  • A structured, quarterly optimization plan that replaces reactive, one-off fixes with a strategic roadmap for sustained growth.

Got Questions? We Have Answers

What makes a Novelance Health Audit more valuable than an automated system scan?

Our independent position ensures a completely objective review, and rather than producing a generic bug report, our architects conduct detailed technical assessments and stakeholder interviews. Every recommendation is categorized by business impact, compliance risk, and level of effort.

What are the key strategic indicators that a distressed NetSuite implementation requires a platform-level rescue?

Key indicators of a distressed project include repeated missed deadlines, unresolved integration failures, a reliance on offline spreadsheets to bypass core system limitations, and a consulting team that fails to understand the business's actual workflows. When communication breaks down and the system is operationally unusable despite technical configuration, an independent and competent consulting team must be brought in to audit the configuration, stabilize the data, and align the architecture with business requirements.

What are the key technical indicators that an existing NetSuite instance requires a platform-level rescue?

Key technical indicators include frequent script performance issues on large records, slow dashboard load times, silent integration failures, and messy tax and shipping logic across multiple subsidiaries. These performance bottlenecks are often caused by inefficient scripting, poorly designed data models, and uncoordinated modifications that must be audited and re-engineered.

How does the firm structure its project rescue services to stabilize misconfigured ERP environments?

The rescue process begins with a thorough diagnostic audit of the existing configuration, data integrity, and open integrations. Consultants collaborate with department heads to identify and prioritize critical business issues, systematically resolving database errors, cleaning up data, and aligning workflows to stabilize operations and restore trust in the system.

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