Professional Services

Professional services firms — agencies, IT services providers, engineering consultancies, and staffing companies — live on resource utilization, project margin, and time-to-bill. When timesheets, CRM, and accounting sit in separate systems, lag builds between work delivered and revenue recognized, and it becomes nearly impossible to see which engagements and practice areas are profitable. NetSuite closes that gap with professional services automation, financials, and CRM unified on a single platform.

How Novelance Approaches NetSuite for Services

We configure NetSuite's project management around your actual engagement model: fixed-fee, time-and-materials, retainer, milestone-based, or hybrid. Each model maps to its own billing rules, revenue rules, and resource plans.

We build rate cards, role definitions, and utilization targets that finance and delivery both sign off on, and we tie project profitability reporting directly to billing and labor cost — so every engagement, practice area, and client carries a real margin number.

Key Benefits and Outcomes

  • Real-time project profitability by engagement, client, and practice area
  • Higher resource utilization through skills-based capacity planning
  • Faster time-to-bill from time entry to invoice
  • ASC 606 compliant revenue recognition for multi-element engagements
  • One platform for CRM, delivery, billing, and finance

Common integrations

  • Productivity Suites
    Microsoft 365 and Google Workspace for calendar and email sync
  • Collaboration
    Slack and Microsoft Teams for workflow notifications and approvals
  • AP Automation
    Bill.com, Tipalti
  • Expense Management
    Expensify, Brex, Ramp, Navan
  • Payroll and HCM
    Gusto, Paylocity, Paycom, Rippling, ADP, Workday
  • E-Signature
    DocuSign, Adobe Sign, JotForm

Every NetSuite module, configured for your business

SuiteProjects

Projects, tasks, time entry, project billing, and project budgeting.

Advanced Revenue Management (ARM)

ASC 606 multi-step model automation, standalone selling price, allocation, and recognition rules.

SuiteBilling

Subscription billing, prorations, usage-based rating, and renewals.

NetSuite CRM

Sales and account management, opportunity-to-order, and sales force automation.

Expense Management

Billable and non-billable expense tracking.

Got Questions? We Have Answers

How does a unified professional services automation (PSA) platform improve consultant utilization?

NetSuite SuiteProjects unifies timesheets, project management, and billing on a single database, giving delivery managers real-time visibility into consultant utilization and project milestones. This allows resource managers to assign consultants based on skills, balance workloads, and track profitability down to the project and task level.

Still have questions?