Healthcare

Healthcare providers, payers, and digital-health companies operate under HIPAA, HITECH, and state regulations that demand strict controls over protected health information, detailed audit trails, role-based access, and continuous compliance. They also manage complex revenue cycle, payer reconciliation, and supply chains for medical supplies and pharmaceuticals. NetSuite supports these requirements under a shared-responsibility model — with HIPAA-aligned configuration, access logging through the Compliance 360 SuiteApp, and integrated financial, inventory, and CRM data — for organizations that adopt the HIPAA for NetSuite add-on and execute a Business Associate Agreement.

How Novelance Approaches NetSuite for Healthcare

We configure NetSuite as the operational and financial system that integrates with your clinical platforms rather than replacing them. HIPAA-aligned controls are designed from day one — role permissions, audit policies, Compliance 360 activation for access logging, and access governance — alongside the HIPAA for NetSuite add-on and Business Associate Agreement where ePHI is in scope.

We integrate to EHR, practice management, and billing systems for the operational data healthcare leaders actually need. For medical-device and digital-health companies, we add lot and serial tracking, inventory-location management, and revenue recognition aligned to the commercial model.

What You Get

  • HIPAA-aligned controls with Compliance 360 access logging and audit trails
  • Integrated financial, supply-chain, and CRM data
  • A faster financial close and clearer revenue-cycle visibility
  • Real-time inventory of medical supplies, pharmaceuticals, and devices
  • Multi-entity consolidation for provider networks and group practices

Common integrations

  • EHR Systems
    Epic, Oracle Health, Veradigm, Athenahealth, eClinicalWorks
  • Practice Management
    Tebra, NextGen
  • Revenue Cycle and Billing
    Waystar, R1, Change Healthcare
  • Identity and Access
    Okta, Microsoft Entra ID for SSO and access governance
  • Clinical Communications
    TigerConnect
  • Telehealth Platforms
    Zoom for Healthcare
  • Sales Tax
    Avalara
  • AP and Payments
    Bill.com, Tipalti
  • Integration Platforms (iPaaS)
    Boomi, Celigo, Workato

Every NetSuite module, configured for your business

Financial Management

Multi-entity, multi-currency accounting.

Compliance 360 SuiteApp

ePHI access logging and audit trails.

Advanced Inventory Management

Bin management, lot and serial tracking, multi-location stock, reorder points, expiration, and FEFO.

Procurement

Purchase orders, vendor management, requisitions, and RFQ.

SuiteBilling

Subscription billing, prorations, usage-based rating, and renewals.

Advanced Revenue Management (ARM)

ASC 606 multi-step model automation, standalone selling price, allocation, and recognition rules.

NetSuite CRM

Sales and account management, opportunity-to-order, and sales force automation.

Fixed Assets Management

Depreciation and tracking of plant, equipment, and other assets.